hikvision customer care number

Hikvision Customer Care Number: Your Manual for Speedy Help


Hikvision Customer Care Number :In the present speedy world, security is central. Whether you’re a property holder, entrepreneur, or a foundation, having solid reconnaissance frameworks is significant. Hikvision, a worldwide forerunner in video observation items, grasps this need and gives first class arrangements. In any case, what happens when you experience an issue or need help? Don’t worry ! Hikvision’s customer care numbers are here to protect you.

Why Hikvision?

Before we goto into the contact subtleties, we should momentarily examine the reason why Hikvision is a go-to decision for security arrangements:

State of the art Innovation: Hikvision offers imaginative video observation items, including cameras, recorders, and access control frameworks. Their obligation to innovative work guarantees you get the most recent innovation.

Dependability: With a solid worldwide presence, Hikvision has procured the trust of millions. Their items are powerful, trustworthy, and intended to endure different conditions.

Extensive variety of Solutions: Whether you really want a home surveillance camera or an undertaking level framework, Hikvision takes care of you. Their assorted item setup takes care of various necessities.

Contacting Hikvision Customer Care


Toll-Free Number: If you’re in India, dial 1800 222 699 for general inquiries and assistance.

WhatsApp Support: Reach out via WhatsApp at 80802 39999 (available from 10 am to 6:30 pm).

Technical Support: Need technical help? Dial 022-6822 9999.

Frequently Asked Questions (FAQs)

  1. How do I set up my Hikvision camera?

Setting up your Hikvision camera is straightforward. Follow these steps:

  • Unbox and Inspect: Carefully unbox the camera and inspect it for any damage.
  • Mounting: Choose an appropriate location and mount the camera securely.
  • Power and Network Connection: Connect the camera to power and your network (via Ethernet or Wi-Fi).
  • Configuration: Access the camera’s web interface or mobile app to configure settings such as resolution, motion detection, and recording.

2. What should I do if my Hikvision camera is not working?

If your camera isn’t functioning as expected, try the following troubleshooting steps:

  • Check Power and Connections: Ensure the camera is receiving power and connected properly.
  • Reboot: Sometimes a simple reboot resolves issues.
  • Firmware Update: Check for firmware updates and apply them if available.
  • Contact Support: If the problem persists, reach out to Hikvision customer care.

3. Can I access my Hikvision camera remotely?

Yes! Hikvision cameras support remote access. Set up port forwarding on your router, configure the camera’s DDNS settings, and use the Hik-Connect app to view live footage from anywhere.

4. What is the warranty period for Hikvision products?

Hikvision typically offers a 2-year warranty on their products. However, warranty terms may vary by region and product type.


Hikvision’s commitment to customer satisfaction extends beyond their cutting-edge products. When you need assistance, don’t hesitate to reach out. Whether it’s a technical glitch or a sales query, their customer care team is ready to assist you.

Remember, safety begins with reliable surveillance, and Hikvision has your back!

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